When visiting our websites, our system automatically gathers and temporarily saves in logfiles data such as:
the IP address of the accessing computer
Date and time of access
User's operating system and browser
These logfiles, which may contain identifiable IP addresses, are crucial for our service delivery, optimizing the website, and detecting and preventing abuse of Curacao N.V services.
During registration, we collect personal details, including:
Date of birth
Chosen username and password
Personal security questions and responses
To adhere to relevant laws, especially regarding anti-money laundering and counter-terrorism financing, customers might need to provide additional identity documents, like a government-issued ID, utility bill, or lease agreement. After registration, personal details can be modified (except surname, first name, date of birth, country, and usernames). Customers should promptly update any inaccurate or outdated information.
For credit card deposits, we process:
Cardholder's full name
Credit card company name
Credit card number, expiration date, CVC code, and password
For bank transfers of winnings, we require:
Account holder's name and surname
IBAN and SWIFT codes
We generate customer profiles using information from cookies, log files, and third-party support. These profiles contain customer preferences and are linked to their data to enhance and tailor our services. We also use profiles for personalized website experiences and marketing. Logfiles, containing data like IP addresses, browser types, ISPs, and other details, help us administer the site, track users, and gather demographic information. This data collection is crucial for our service provision. All customer communications, including support requests, are saved for training and security.
Transaction Data Storage Policy:
Beyond legal requirements, Curacao N.V. keeps legible transaction data copies for at least 18 months.
This data might be shared with payment providers, crucial for executing payment services. Payment details are encrypted using TLS 1.2 and an AES algorithm with a 256-bit key length.
Payment Card Data Policy: Curacao N.V. doesn't store card details and adheres to PCI standards.